Privacy Policy

1. Information we collect

We collect only what is necessary to deliver the App, personalisation, and improvements.

1.1 Information you provide

Account: When you create an account we collect your email address, and your name if you give it (for example via Sign in with Apple or Google).

Profile and training: Boxing style, stance, training days and schedule, equipment, training intensity, age, height, current and target weight, and similar settings. We also store your workout plans, completed sessions, XP, level, streak, achievements and Dodge scores.

Coach chat: The messages you send to the AI Coach and its replies are stored so you can see your conversation. You can clear the chat at any time in the Coach tab.

Squad posts: Posts (text, photos you choose to attach, and a summary of the training session), comments, fist bumps, follows, blocks and reports you make in Squad.

Videos and meal photos (some app versions): Earlier versions of the App let you upload boxing footage for AI analysis and photograph meals for nutrition estimates. If you use these features, the video or photo is processed by AI as described in Section 5, and videos may be stored so you can view your reports.

Payment: Subscriptions are processed by the Apple App Store. We do not store full payment credentials; Apple handles payment data under their own policies.

1.2 Automatically collected information

We may collect device type, OS version, app version, identifiers permitted by the platform, IP address, and crash or diagnostics data. We collect usage and analytics data (features used, session duration, performance) to improve the App. Our analytics provider, Mixpanel, may also record session replays: recordings of the App's screens as you use it, linked to your account.

We may request permissions such as camera, photo library, and push notifications when needed. The camera is used for on-device pose detection (for example in Dodge) and to take photos you choose to share in Squad; pose detection runs on your device and the camera feed is not uploaded. We do not access contacts, microphone (except for voice features), or precise location unless you explicitly enable a feature that requires it.

2. How we use information

We use collected information to: provide and maintain the App; generate personalised workout plans; answer and act on your messages to the AI Coach (for example changing your training days or rebuilding your plan); run Squad, including screening posts, photos and comments before they are published and handling reports; track progress, streaks and achievements; improve performance and reliability; communicate updates or support; process subscriptions; detect fraud or abuse; enforce our Terms; and comply with legal obligations.

3. Legal basis (EEA and UK)

Where GDPR applies, we process personal data on the basis of: performance of a contract (providing the App); legitimate interests (security, moderation, analytics, product improvement); consent where required for optional features; and legal obligations.

4. Sharing and disclosure

We do not sell your personal information. We share data with:

• Other Ring AI users (Squad): What you post in Squad is public to other Ring AI users who have unlocked the feed. See Section 6.
• AI providers (OpenRouter and Google): To power the AI Coach, workout plan generation, Squad moderation and other AI features. See Section 5.
• Supabase: Hosts our accounts (sign-in), database and file storage, including Squad photos.
• Analytics and subscriptions: Mixpanel (product analytics and session replay) and Superwall (subscription paywall), under contracts that protect your information.
• Apple (App Store): Subscription and payment processing is handled by Apple under their own privacy policies.
• Legal requirements: Law enforcement or others when required by law, to enforce our Terms, or to protect safety.

If we undergo a merger, acquisition, or sale of assets, your information may be transferred to the successor; they will be required to handle it consistently with this policy or provide notice of changes.

5. Third-party AI processing

Ring AI's AI features are provided by third-party AI models. Requests go through OpenRouter (OpenRouter, Inc.), which routes them to an AI model provider (currently Google's Gemini models), or directly to the Google Gemini API (Google LLC). We send only what each feature needs, as listed below. We do not send your email address or sign-in details.

5.1 AI Coach

Data sent: Your messages, recent messages from the same conversation, and, when the coach needs them to answer or make a change, your profile and training details: display name, stance, boxing style, training days and schedule, equipment, training intensity, age, height, current and target weight, your workout plan, and your progress (XP, level, streak, recent sessions and achievements).

Purpose: To answer you and to make the changes you ask for. The Coach tab tells you this before you send your first message.

5.2 Workout plans

Data sent: Your training days and schedule, equipment, boxing style, training frequency and intensity, and any note you give (for example "make this week harder").

Purpose: To generate your weekly workout plan.

5.3 Squad moderation

Data sent: The text and photos of each Squad post, and the text of each comment, before they are published.

Purpose: To check content against the Squad community rules. Content that breaks the rules is not published.

5.4 Video analysis and meal scanning (some app versions)

Data sent: The video or meal photo you choose to analyse, and any context you add.

Purpose: To return a technique report or a nutrition estimate.

5.5 Third-party terms

OpenRouter and Google process this data under their own terms and privacy policies: the OpenRouter Privacy Policy, the Gemini API Terms and the Google Privacy Policy. Data is encrypted in transit.

5.6 Disclaimer

AI-generated replies, plans and analysis are for informational and educational purposes only, may be wrong, and should not replace professional coaching or medical advice.

6. Squad: what other users see

Public to other users: Your Squad posts (text, photos and the session summary), comments and fist bumps, together with your display name, avatar, level, XP and streak, are visible to other Ring AI users who have unlocked Squad. Your mini-profile shows your recent posts. Do not post anything you would not want other users to see.

Moderation: Posts, photos and comments are screened by AI before they are published (Section 5.3). Content may also be reviewed by our team when it is reported.

Reporting and blocking: You can report any post, comment or user. Reports, with the reason and any note you add, are stored and reviewed by our team; the person you report is not told who reported them. Content reported by several users may be hidden automatically while we review it. Content you report is hidden from you. Blocking someone hides their content from you and yours from them.

Deleting: You can delete your own posts and comments at any time. Photos of a deleted, removed or rejected post are deleted from storage.

7. Data security

We use industry-standard measures (encryption in transit, access controls, secure infrastructure) to protect your information. Squad photos are kept in private storage and shown to signed-in users through short-lived links. No system is completely secure; you should protect your credentials and notify us of suspected unauthorised access.

8. Data retention

We keep your account data, training data and Coach chat for as long as your account exists, unless you delete them sooner (for example by clearing your chat or deleting a post). Squad posts and comments you delete are removed from view straight away, and their photos are deleted. After you delete your account, we delete your data as described in Section 14, except where retention is required by law or for legitimate purposes (e.g. disputes, fraud prevention).

9. Cookies and tracking

The App and our website may use cookies, mobile identifiers, or similar technologies for functionality and analytics. We do not use your training or usage data for advertising profiling. You may manage some preferences via your device settings.

10. Your rights

Depending on your location (e.g. EEA, UK, California), you may have rights to access, correct, delete, restrict, or object to processing of your data, or to data portability. You may exercise these by contacting us (e.g. in-app support). We may need to verify your identity. We will respond within the time required by applicable law.

11. International transfers

Information may be processed or stored outside your country, including by our service and AI providers. Where required, we use appropriate safeguards (e.g. Standard Contractual Clauses) for such transfers.

12. Age restrictions

The App is intended for users at least 16 years old (or the age of digital consent in your jurisdiction). We do not knowingly collect data from younger users. If we learn an account does not meet age requirements, we may suspend or terminate it and delete associated data where appropriate.

13. Third-party services

Links or integrations to third-party services are governed by their own privacy policies. This policy does not apply to them.

14. Account deletion

You can delete your account in the App (Settings) or by contacting us. Deleting your account deletes your profile, training data, workout plans, Coach chat, and your Squad posts, comments, fist bumps, follows, blocks, rest days and the reports you made, along with all your Squad photos, and then your sign-in account. Reports other users made about your content may be kept, where we need them to keep the community safe. Data may remain in backups for a limited period before it is overwritten.

15. Changes

We may update this Privacy Policy. Material changes may be communicated in the App, by email, or by posting an updated policy. Continued use after updates constitutes acceptance.

16. Contact

For questions about this Privacy Policy or your privacy rights, contact us at support@ring-ai.app or through the app (Settings → Give Feedback / Report a Bug).